As well as Irish On Hold Messages, these days most organisations use an interactive voice menu to accept callers into their call system.
These menus and call systems need short voice messages to direct customers to the appropriate department.
These messages are known as IVR prompts.
IVR prompts are a major part of corporate identity as they are front of house to callers and possible customers, so it is vital they they are professional in delivery and quality.
We can put together a bespoke package of prompts, messages or regulatory announcements.IVR prompts are provided as downloadable audio files to you, your IT department or telephone maintenance contractor for installation or upload to your system.Voice prompts are of the highest quality and are optimised for telephone playback.