IVR - Interactive Voice Recognition

  1. Today most organisations use an interactive voice menu to accept callers into their call system.
  2. Generally these menus and call systems need a considerable amount of short to medium voice messages to direct customers to the appropriate department or service.
  3. These messages are known as IVR prompts.
  1. IVR prompts are a major part of corporate identity as they are front of house to callers and possible customers.
  1. Therefore it is vital that these messages and prompts are professional in delivery and quality.

  2. At onhold.ie we can put together a bespoke package of prompts, messages and regulatory announcements.
  3. IVR prompts are provided as downloadable audio files to you, your IT department or telephone maintenance contractor for installation or upload to your system.
  4. Voice prompts are of the highest quality, are optimised for telephone playback and checked for correct content before final delivery.
  5. Please get in touch for more information or a no obligation quote.

Please note we do NOT supply on hold equipment.

It is your responsibility to arrange installation of your new on hold message.